Service and Support

Online or Phone—
the 24/7/365
Support Your
Business Needs

You're there for your customers when they need you. Why should you expect any less from us? Review your billing statement, check the status of your order and more.

Frequently Asked Questions

NEED HELP?

Quick Answers To Your Questions

Ask a Question

Get answers to your questions about fees, terminal upgrades, gift cards, debit cards, PCI compliance and more. Choose a category and type in your question.

Submit Your Question

Customer Service

We're here to help.
Our customer service experts are ready to answer your questions.

Find the links and numbers you need

What Merchants Like You Are Saying

"Our credit card processing goes without a hitch. Statements are easy to read and customer service has been available to answer our questions."

Darren, MD

Medical Coding.Net, A Division of Provistas Inc.

New Educational Videos

Fraud Prevention
PCI Compliance
Credit Card Interchange
Tips to Reduce Chargebacks
Choose the Right Terminal

Visit the Video Page

© 2010 First Data Corporation. All Rights Reserved. MerchantInsider.com is best viewed by Internet Explorer 7.0, Firefox 3.5 and Safari 4, or higher versions of these browsers. If you are using an earlier browser, some site features may not function or display correctly. Web browser upgrades are available free of charge.